What is Unified Communications?
Unified communications is a methodology that unifies separate modes of communication into a single, combined user experience. Email, text, and voice messaging work seamlessly with live voice, audio and video conferencing, and Web collaboration, in one interface, with “presence” notification to indicate your availability to participate.
A finger swipe lets you move between tablet, smartphone, or desktop phones, while One Number Service lets calls follow you to whatever device you select – whether office, home, or fishing lodge – completely transparent to your caller. And unified communications can be integrated or embedded into your business process software.